Privacy Policy
Effective Date: May 22, 2026
At Pure Maintenance of the Blue Ridge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect. We collect information that you voluntarily provide to us when you request an inspection, sign up for our newsletter, or contact us via our website forms. This may include:
- Contact Data: Name, email address, phone number, and physical address.
- Service Data: Information regarding your property and mold concerns.
- Usage Data: IP addresses, browser types, and cookies to help us improve your experience on our site.
2. How We Use Your Information. We use your information to:
- Provide mold inspection and remediation services.
- Respond to your inquiries and provide customer support.
- Send service updates, appointment reminders, and promotional offers.
- Improve our website functionality and marketing efforts.
3. SMS and Mobile Communication. If you opt-in to receive SMS (text) messages from Pure Maintenance of the Blue Ridge, we will use your mobile number to send you service-related notifications and occasional marketing updates.
- Opt-In: By providing your phone number and checking the "opt-in" box on our forms, you consent to receive recurring automated text messages. Consent is not a condition of purchase.
- Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to the number we sent the message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
- Privacy of SMS Data: > No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Sharing and Disclosure. We do not sell or rent your personal information to third parties. We only share your information with trusted service providers who assist us in operating our business (e.g., email service providers or scheduling software), provided those parties agree to keep this information confidential.
5. Data Security. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights: Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us using the information provided below.
7. Changes to This Policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."